SERVICE
Customer satisfaction, fast service, innovation and enterprising, perseverance
SERVICE
Service Policy

Dear users, You are welcome to purchase TOP-TEK products. TOP-TEK will give you professional service, updated, better and more stable products. Our company will provide you with strong technical support and perfect after-sales service, and promise you that all the products of our company can be returned unconditionally within 7 days (Note: the product, accessories and packaging must be intact, and no human scratches are damaged), 15 Replacement within days, three-year warranty for industrial-grade products, lifetime maintenance, product technical performance parameters comply with the instructions, so that you can rest assured to use our company's products.

In order to ensure the smooth service of our service, when you buy Toptec products, please be sure to open the box and check whether the product, accessories, and instruction manuals are complete. Please carefully check whether the barcode number on the box matches the product barcode number. Your cooperation! If you have any questions during the purchase or use of this product. Please call our technical consulting service hotline 0755-2321 7719 or email gerry@top-tek.cn, we will reply you in time. We provide you with a five-free policy in the pre-sale and after-sales service:

1. Provide product consulting services
2. Impart the knowledge of training use and maintenance

3. Free service policy within the warranty period
4. Provide necessary product information
5. Provide accessories required for the product

Our service philosophy:
Service tenet: honest service, perfection
Service goal: Customer satisfaction is our goal
Service policy: warm and thoughtful, for your sake
Service standard: standardize personnel, standardize management, standardize tools
Service motto: Customer satisfaction is the best reason for our existence. TOP-TEK service pursues high quality service methods and takes customer satisfaction as the service goal. We established a fast, convenient, sincere and professional service image. Use our actions to illustrate the manifestation of "all for you" service.

Nationwide warranty service:
With the purchase warranty certificate and purchase lease certificate, standard services can be obtained from any TOP-TECK certification agency and agent. For details, please refer to the “Product Warranty Certificate”.

SERVICE ONLINE SYSMATE Emily
HOTLINE
  • 13423936052